How to Clear Teams Cache Credentials [Step-By-Step Guide]

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How to Clear Teams Cache Credentials [Step-By-Step Guide]

Are you experiencing issues with Microsoft Teams? Is it running slowly or freezing up? One common solution to fix these problems is to clear the Teams cache credentials. In this step-by-step guide, we will walk you through the process of clearing the Teams cache so you can enjoy a smooth and efficient Teams experience.

Step 1: Quit Microsoft Teams

To clear the Teams cache, start by quitting the Microsoft Teams application. This will ensure that all the files and data related to Teams are not in use and can be safely deleted.

To quit Microsoft Teams, right-click on the Teams icon in the taskbar and click “Quit.” This will close the application completely.

How to Clear Teams Cache Credentials [Step-By-Step Guide]


Step 2: Locate the Teams Cache Folder

Next, we need to locate the Teams cache folder on your computer. To do this, follow these steps:

  1. Press the Windows key + R to open the Run dialog box.
  2. Type “%appdata%MicrosoftTeams” and press “OK.”
  3. This will open the Teams cache folder.

How to Clear Teams Cache Credentials [Step-By-Step Guide]


Step 3: Delete the Cache Files

Now that you have located the Teams cache folder, it’s time to delete the cache files. Here’s how you can do it:

  1. Select all the files and folders in the Teams cache folder by pressing Ctrl + A.
  2. Right-click on the selected files and folders and choose “Delete” from the context menu.

This will delete all the cache files related to Teams from your computer.

Step 4: Restart Microsoft Teams

After deleting the cache files, you can now restart Microsoft Teams. Launch the application and sign in using your credentials.

Step 5: Clear the Teams Identity Cache

To ensure that all the cached credentials are cleared, you can also clear the Teams Identity Cache. Here’s how to do it:

  1. Search for “Microsoft Teams” in Keychain Access.
  2. Locate the Microsoft Teams Identities Cache entry.
  3. Right-click on the entry and select “Delete” to remove it.

By clearing the Teams Identity Cache, you are removing any saved login credentials associated with Teams.

Step 6: Sign Back into Teams

After clearing the cache and identity, you will need to sign back into Teams. Launch the application and enter your login credentials to access your Teams account.

Congratulations! You have successfully cleared the Teams cache credentials and can now enjoy a smoother and more efficient Teams experience.

Remember, clearing the Teams cache may help resolve performance issues or log-in problems, but it won’t affect your chat history or any shared files in Teams.

If you continue to experience issues with Teams, you may consider contacting Microsoft support for further assistance.

Frequently Asked Questions Of How To Clear Teams Cache Credentials [step-by-step Guide]

How Do I Clear Microsoft Teams Cached Credentials?

To clear Microsoft Teams cached credentials, follow these steps: 1. Go to “Apps” and select “Installed apps”. 2. Search for “Microsoft Teams” in the search box. 3. Find the “New Microsoft Teams” app, click the More options button (three dots), and select Advanced options.

4. In the Reset section, click Reset. 5. Restart Teams to clear the cache. To delete Teams identities cache, search for “Microsoft Teams” in Keychain, delete the entry, and relaunch Teams. The saved passwords can be managed in Windows Control Panel > User Accounts > Credential Manager.

Locate the credentials with Microsoft Teams in the name and expand the corresponding folder. Also, to remove Teams login history, delete the associated Microsoft account or sign out from Teams.

How Do I Delete Microsoft Teams Identities Cache?

Search for “Microsoft Teams” within Keychain, locate Identities Cache entry, right-click, and select delete. Relaunch Teams to sign back in.

Where Does Ms Teams Store Credentials?

Microsoft Teams stores credentials in the Windows Credential Manager. You can manage saved passwords by going to Windows Start > Control Panel > User Accounts > Credential Manager. Select the Windows Credentials option, locate the credentials with Microsoft Teams in the name, and then remove or edit them as needed.

How Do I Delete Microsoft Team Login History?

To delete Microsoft Teams login history, go to Keychain, search for “Microsoft Teams,” and delete the entry. Relaunch Teams and sign in again as prompted. Additionally, for Windows, manage saved passwords in Control Panel > User Accounts > Credential Manager.

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