How To Fix Ps5 Headset Not Working [Best Fixes in 2024]

To fix a PS5 headset not working issue, first check if the headset is within range of the console and if any other devices are causing interference with the wireless router. Try turning the wireless router off and on again.

If the issue persists, try resetting the headset. Alternatively, ensure that the headphone cable is securely connected to the controller and check the audio settings in the game. It may be necessary to initiate a full factory reset of the PS5 system if none of these steps resolve the problem.

The following article provides more troubleshooting steps for PlayStation wireless headset issues.

How To Fix Ps5 Headset Not Working [Best Fixes in 2024]

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Troubleshooting Steps

If you’re experiencing issues with your PS5 headset not working, don’t worry! There are several troubleshooting steps you can take to try and fix the problem. Follow these simple steps to get your headset up and running again.

Check Physical Connections

Before diving into any software troubleshooting, it’s important to check the physical connections of your headset. Ensure that the headphone cable is securely connected to the controller. Sometimes, a loose connection can be the culprit behind the headset not working properly.

Reset The Headset

If checking the physical connections didn’t solve the issue, try resetting your headset. To do this, follow these steps:

Disconnect the headset from the controller.
Turn off your PS5 console.

Wait for a few minutes and then turn on the console again.
Reconnect the headset to the controller and check if it’s working now.

Check Audio Settings In The Game

Incorrect audio settings in the game can sometimes cause the headset to not work. Make sure to check the audio settings in the game and ensure that the headphone output is selected. If necessary, adjust the volume levels or any other sound-related settings to ensure the headset is properly recognized.

Try Connecting The Headset To Another Controller

If none of the above steps resolve the issue, it’s worth trying to connect the headset to another controller. This will help determine whether the problem lies with the headset or the controller. If the headset works fine with another controller, then the issue may be with the original controller.

By following these troubleshooting steps, you should be able to fix your PS5 headset not working issue. If the problem still persists, you may want to reach out to PlayStation support for further assistance.

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Advanced Solutions

If you’ve tried the basic troubleshooting steps and your PS5 headset is still not working, don’t worry. There are a few advanced solutions you can try to resolve the issue. Let’s take a look at them:

Turn Off And On The Wireless Router

If your headset is out of range from your console or if there’s interference from another electronic device, turning off and on your wireless router might help. Follow these steps to do it:

Locate your wireless router.

Find the power button or unplug the router from the power source.
Wait for about 10 seconds.
Plug the router back in or press the power button to turn it on.

After restarting your wireless router, check if your PS5 headset is working properly. If not, let’s move on to the next solution.

Reconnecting And Troubleshooting The Device

Another solution you can try is reconnecting and troubleshooting your PS5 headset. Follow these steps:

Make sure the headset MIC switch is not set to the “OFF” side.

Disconnect the headset from the controller.
If you have another wireless controller, try connecting the headset to that controller instead.
Reconnect the headset to the original controller.

Once you’ve completed these steps, test your headset to see if it’s working properly. If you’re still experiencing issues, it’s time to move on to the final solution.

Initiate A Full Factory Reset Of The Ps5 System

If all else fails, you can initiate a full factory reset of your PS5 system. Keep in mind that this will reset all settings and data on your console, so make sure to back up any important information before proceeding. Follow these steps to perform a factory reset:

Go to the settings menu on your PS5.

Select “System” and then choose “System Software.”
Select “Reset Options.”
Choose “Reset Your Console.”

Follow the on-screen instructions to complete the reset process.

After the factory reset, set up your console again and test your PS5 headset. Hopefully, this will resolve any issues you were experiencing.

Remember, these advanced solutions should only be attempted if the basic troubleshooting steps didn’t work. If you’re still having problems with your PS5 headset, it may be a hardware issue and you should consider contacting Sony support for further assistance.

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Frequently Asked Questions On How To Fix Ps5 Headset Not Working [best Fixes In 2024]

Why Are My Ps5 Headphones Not Working?

If your PS5 headphones are not working, try these steps: 1. Check if they are within range of the console and not blocked by any objects. 2. Turn off and on your wireless router to check for any interference. 3.

Reset your headset if the issue persists. 4. Ensure the headphone cable is securely connected to the controller. 5. Check the audio settings in the game. If all else fails, consider a factory reset.

How Do I Get My Ps5 Headset To Work?

To get your PS5 headset to work, try these steps: 1. Check if the headset is within range of your console. 2. Ensure no other electronic device is interfering with your wireless router. 3. Reset your headset if issues persist.

4. Reconnect the device and check the MIC switch. 5. Connect the headset to a different controller if possible.

How Long Do Ps5 Headphones Last?

PS5 headphones typically last for a long time, but their durability may vary based on usage and handling.

Why Can’t I Hear Me On Ps5 Headset?

If you can’t hear yourself on your PS5 headset, try these steps: 1. Check if your headset is in range of the console. 2. Make sure there are no electronic devices causing interference. 3. Turn off and on your wireless router.

4. Reset your headset if the issue persists. These troubleshooting steps should help resolve the problem.

Conclusion

To troubleshoot and fix PS5 headset not working issues, make sure to check the range of your headset from the console and ensure there are no electronic devices causing interference with your wireless router. If the problem persists, try resetting your headset and reconnecting it to another wireless controller.

Additionally, ensure that the headphone cable is securely connected to the controller and check the audio settings in the game. While a full factory reset may be needed in some cases, these steps should help resolve most headset issues. Happy gaming!